VERSION
COMPATIBILITY:
Windows 2000 Professional and Windows XP using a partial-cut or full-cut receipt printer default printer driver for
Windows.
HARDWARE INVOLVED:
Citizen, Epson, Samsung, etc.
receipt printers with cash drawer kick plug. ESC/POS language
emulation.
SYMPTOM:
The drawer open procedure causes the
printer to cut a sliver of paper.
RESOLUTION:
The receipt printer full-cut
or partial-cut driver will always
issue a cut at the end of it’s being called via code.
The only way to avoid a paper cut is to use a non-cut or no-cut driver or call
one specifically at the time the paper is to be cut as with our software.
Steps:
1)
Install the
CBM-232 No-Cut driver or EPSON TM-T88II No cut driver from the Sensible Cinema Box
Office for Windows distribution CD-ROM
2)
Make sure the
Full-Cut or Partial-Cut driver remains the computer’s default printer.
3)
Double-Click the
“Terminal Setup” icon. Select “Ticket Printer Setup.” Select “Thermal Ticket Printer”
and press the “Configure Printer” button.
4)
In the “Printer
Driven Cash Drawer” window, select the name of the non-cut driver you
installed. Test the drawer open.
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