Step by Step Loading Ticket Stock into a Datamax Ticket Printer
Models ST-3210 and SV-3210

Sensible Cinema Box Office and Concession for Windows

VERSION COMPATIBILITY:
Windows XP using the Generic/Text Only driver or Windows 2000 Professional using the Datamax Pass-Thru Driver

 

1)     When loading Ticket Stock, ALWAYS TURN THE PRINTER OFF.  If you don’t do this, your tickets will likely not feed into the mechanism automatically, a crucial step. Never manually feed the ticket stock.

 

2)     Unlatch/open the print head and remove or blow out any loose tickets and paper slivers.

 

3)     Latch the print head (green mechanism) into place and ensure it is latched securely.

 

4)     Turn printer back on and cycle it. (The “online” and “fault” lights flash off and on again in usually 15 seconds or so.)

 

5)     Slowly but firmly push the paper into the Feed Mechanism/Print Head allowing the printer to grab and automatically feed the paper. This step is absolutely crucial. Feed the paper with the color side up and the text on the reverse of the ticket going into the mechanism in an upside down orientation.

 

6)     Print a test ticket.